EXCHANGE/ REFUND POLICY

We will Exchange the item if the damaged product has been shipped out or size doesnot fit.

Exchange Timeline- 3 days of receiving the package. ( we will only accept exchange only if the item is not worn / used or damaged in any way.

Note- Item once purchased won’t be refunded , however exchange can be made. Delivery charge is applicable.

In order to Exchange the items purchased please contact us on Whatsapp: 9769366652 or Instagram : Cherryshoesofficial with your Bill or Order Number.

SHIPPING AND DELIVERY

_{At Cherry, we are fully committed to ship and deliver the orders as soon as possible. we usually ship the package within 24 hours of order provided that you have given all the essentials details for the delivery.}

_{Please note, orders may be subjected to security checks from time to time; please note should this occur, your order will not be dispatched until these checks have been completed.}

NEPAL

_{Shipping and Delivery takes 1-2 business days to reach customers within kathmandu valley. The same takes 3-4 business days to reach customers outside kathmandu valley.}

_{Purchases made on weekends and public holidays are processed and shipping the following business day. Please allow an extra day to delivery times for each public holiday during these times.}

_{Shipping charge varies according to the location. Shipping charge inside kathmandu valley is Rs 120. For outside valley customers charge varies according to the location.}

WORLDWIDE

_{Shipping outside Nepal takes generally more time. International shipping time and cost varies according to the location. please contact our customer service Whatsapp @ +9779769366652 or Instagram:Cherryshoesofficial and we will assist you with further details.}

_{In case of India order shipping usually takes 10-15 days and cost varies according to the state and location. please contact us on whatsapp for order placement.}